On-Call Schedules

Schedules determine who is responsible for a service at any given time.

Creating a Schedule

Navigate to Schedules > New Schedule.

Rotations

A schedule is built from one or more Layers. A layer defines a rotation pattern.

Daily Rotation

  • Rotation Type: Daily
  • Handoff Time: When the shift changes (e.g., 09:00 AM)
  • User A -> User B -> User C -> (Repeat)

Weekly Rotation

  • Rotation Type: Weekly
  • Handoff Time: Which day of the week the shift changes (e.g., Monday 09:00 AM)
  • User A -> User B -> (Repeat)

On-Call Schedule Calendar
Example of a monthly on-call rotation with overrides.

Multiple Layers

You can stack layers to verify complex patterns.
* Layer 1: Weekday rotation (Mon-Fri)
* Layer 2: Weekend rotation (Sat-Sun)

The schedule will flatten these layers into a single timeline of who is on-call.

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